10 Tips to Land Your First Technical Support Job 

Breaking into the tech industry and securing your first technical support job may seem challenging, especially as a fresh graduate. However, don’t let the difficulty discourage you from pursuing a rewarding career in IT. In this article, we will guide you through the essential steps to land your first tech support job. Whether you’re a recent graduate or know someone who fits the description, these top 10 tips will provide valuable insights and help you make your mark in the technical support field. Get ready to embark on your journey towards a successful tech career!

Mastering Top 5 Skills For Tech Support Jobs with Upspir

Master the top 5 essential skills for a successful tech support career with UPSPIR. Enhance your technical foundation, communication, troubleshooting, time management, and exploration abilities to excel in this rapidly growing field. Start your journey today and unlock rewarding opportunities in the tech industry!

Technical Skills Alone are Not Enough in the IT Industry! 

Are you an aspiring IT professional? Wondering what soft skills you need to succeed in the industry? Check out our blog post on the importance of soft skills for IT professional aspirants. From communication and problem-solving skills to adaptability and teamwork, we list the top soft skills you need to succeed in the IT industry. Don’t miss out – read our blog post now!

How to Identify High Potential Candidates for Technical Support

Gartner defines High-Potential Employee (HIPO) as “A high-potential employee (HIPO) is someone with the ability, engagement, and aspiration to rise to and succeed in more senior, critical positions. Given the right opportunities, technical support engineers can progress in various verticals and even reach leadership positions. Therefore, identifying high-potential technical support candidates is crucial for building a successful technical support team and creating a talent pool of high-performing resources for the organization. In this article, we will discuss some tips for identifying high-potential technical support candidates.

How to Prepare for a Technical Support Job Interview: Tips and Tricks

As you embark on your journey to land your dream technical job, it is important to note that technical interviews can be a bit tricky to navigate. However, with proper preparation and an understanding of the skills required for the job, you can ace any technical interview. In this article, we will outline how to prepare for a technical job interview and provide you with some tips to help you excel.

The Benefits of a Career in Technical Support

Technical support job may not be the first choice that comes to mind when anyone considers getting into the tech industry, but it is a great career option. Here we are making a case for technical support jobs and why it is the perfect entry to the tech industry. If you are interested in starting your career in tech, you’re at the right place.

Small Wins Lead to Big Success

The journey to success is never easy, but it’s important to celebrate the little successes throughout this journey. These small successes, when added together, can lead to significant achievements over time. This was certainly true for me as a fresh-faced college graduate in the engineering field. When I started I was not even sure where to fitin, but small successes over time helped me carve a successful career journey

10 Must Have Soft Skills for A Techie

For building a career in tech you definitely need to have strong technical skills, but equally (if not more) soft skills are important deciding factor for your selection in your dream tech job. In order to increase your chances of selection and a successful career, you need to equip your self with these soft skills. Here we look at the top ten soft skills you must posses for a thriving career as a techie.