Start Your Tech Career

Practical, Job-Focused Training and Placement Program

A practical training program for college pass-outs to build in-demand IT skills, work on real-world scenarious and get support in finding your first technical role.

16+

Years of Industry experince

100+

Candidates Trained

96%

Placement Success Rate

15+

Hiring Partners

About Upspir Bootcamp

Built to bridge the gap between graduation and your first IT job.

Many graduates leave college with a degree but still face 3 challenges.

Skills

They need practicle, technical and workplace skills required in real IT roles.

Experience

They need hand-on exposure to troubleshooting, projects & real-world scenarios.

Opportunities

They need guidence interview preparation & access to relevant hiring opportunity.

Develop Core Competencies for available jobs

Get Direct Access to Available Entry Level Roles

Understand and Prepare for Interview Success

Your Journey With Upspir

Apply

Screening

Training

Practice

Interview Prep

Job Opportunities

Technologies We Cover

About Technical Support Role

Technical Support Engineer || Product Support Engineer || Application Support Engineer || System Enginner

Technical Support Roles is offered with different Job Titles and Descriptions, These are technical roles that provides entry level oppurtunites to young professionals but also help them develop skills in multiple domains, allowing them to build their careers in direction of their choice.  Working in these roles allows you to:

Upspir - Technical Support Role opens multiple career options

Develop Expertise Across Multiple Technologies

Develop core technical skills on Operating Systems, Networks, Databases, Cloud, Api and SaaS. This exposure allows you to choose the tech domain for your future growth.

Develop a Deep Understanding of Product Features and Functionality

Supporting applications and products and addressing customer issues, queries, and doubts prepares you for consulting roles.

Develop Excellent Customer Handling and Communication Skills

Develop Excellent Customer Handling and Communication Skills

Companies Hiring From Us

We Partnered With India's Leading Technology Companies To Get You Hired In Technical Support Roles.

Get Placed with Upspir

Unlock Your Potential For a Career in IT with Upspir

Upspir provides a framework to bring all the aspects of acquiring skills,  access to jobs, and preparing for interviews into one place

roadmap

Professional Faculty

Our faculty comprises industry professionals, ensuring that you learn from those actively engaged in the field. This real-world expertise enriches your learning experience and offers practical insights.

Live Sessions From Trainers

Our knowledgeable instructors employ an interactive curriculum and practical training techniques to equip you with the skills needed for diverse data analytics positions

Curriculum specific to Jobs

Acquire hands-on experience in General Computing Concepts, Linux, Computer Networking & SQL along with customer handling and tasks management skills

Industry Currated Curriculum

We have meticulously curated our curriculum in collaboration with industry experts to help you develop the precise skills needed to ace interviews and thrive in entry-level jobs. 

Introduction to Linux
Linux File System
Working With Editors
Managing Users and Groups
Managing Files and Folders
Permissions and ACL 
Network Mangement
Linux Logging
Jobs & Processes
System Resource and Performance Management
Updates and Package Management
Managing Samba, NFS and VSFTPD shares
Managing Apache and Ngnix

Introduction to Computer Networks

General Networking Concepts

Network Reference Models

Network Infrastructure, Devices, Media and Topologies

IP Addressing and Subnetting

Advanced Ethernet, Switching and Routing

Understanding API’s
API Integration & Components
API Authorization and Authentication
API – How it works in Code
API Testing Using Postman
API Testing Using Command Line
API Common Issues & Troubleshooting

Introduction to RDBMS and SQL

Database design and creation

Data Retrieval with SQL

Data Modifications and Transactions

Data Management and Optimization

Mysql Security and User Management

Understanding Customers

Written Communication Skills (Email, Tickets)

Building Trust and Confidence

Verbal and Spoken Language

Identifying Important Scheduling and Understand Time Management

Using Tools (Calendars, Todo’s, Lists)

Understand Task Management Processes and Lifecycle

Assignment and Reporting

Execution, Closure and Accountability

Preparing Reports and Presentations
Presenting Data on Excel / Google Sheets
Preparing Network Diagrams

Building the right attitude and work ethic

Analytical and Comprehension skills

Resume Preparation

Mock Interviews

Download Course Brochure



    Upspiral Education and Technologies Pvt. Ltd. place picture
    4.9
    Based on 37 reviews
    Jagrat Gupta profile picture
    Jagrat Gupta
    3 months ago
    Had a great experience as a Web Developer Intern at Upspiral Education and Technologies. I got the opportunity to work on real-time projects, understand deployment, and gain exposure to large-scale applications. The mentorship and practical learning environment helped me improve my technical skills and industry understanding. I would definitely recommend this internship to students looking for hands-on experience
    Hariom Tiwari profile picture
    Hariom Tiwari
    3 months ago
    I Had a really good experience at UpSpire Institute. The trainers explain concepts clearly and are always willing to help when you get stuck. The environment is friendly. Definitely worth it if you’re serious about learning new skills.
    Aston D'souza profile picture
    Aston D'souza
    6 months ago
    I recently completed the UpSpirals Bootcamp, and it was an excellent learning experience. The training in Linux, Networking, SQL, and soft skills was comprehensive and highly practical. The trainers were knowledgeable, supportive, and focused on real-world scenarios, which helped me build strong technical fundamentals along with professional communication skills. This bootcamp significantly boosted my confidence and made me feel well-prepared for industry challenges. I highly recommend it to anyone looking to build a solid IT foundation.
    Kushal Mishra profile picture
    Kushal Mishra
    6 months ago
    The upspiral Program was good and overall nice experience. The mentors was supporting throughout the session overall it was good to be part of it. Currently I am a technical support engineer at agami.
    Shivam Pandey profile picture
    Shivam Pandey
    6 months ago
    Upspiral provided excellent training with real-world projects and guidance. My internship experience directly helped me secure a Technical Support Engineer role via Agami Tech. Perfect platform for students looking for practical learning and career opportunities.
    Saif Ali Ansari profile picture
    Saif Ali Ansari
    7 months ago
    I had a great learning experience at Upspir during my 3-month internship. I gained strong knowledge in Networking, Linux, MySQL, and valuable non-technical skills, which helped me get selected as a Technical Support Engineer. Special thanks to Nikhil Sir and the entire team for their guidance and support throughout the journey.
    Anubhav Joshi profile picture
    Anubhav Joshi
    11 months ago
    I joined Upspiral Education Pvt. Ltd. for a 2-month training program, and it was an excellent experience. The training was well-structured, practical, and really boosted my confidence for job interviews. The mentors were very supportive and guided me at every step. Upspiral definitely met my expectations and helped me prepare for my career. Highly recommended!
    MD SAIF ALI profile picture
    MD SAIF ALI
    12 months ago
    I am truly impressed with Upspir Institute for providing unique pay-after-placement model, which reflects their commitment and confidence in student success. The learning environment is excellent — mentors are highly knowledgeable, approachable, and always ready to provide guidance. The curriculum is well-structured, industry-relevant, and supplemented with interview preparation, mocks and soft skills training.

    Thanks to Upspir for their continuous support, I was able to secure a placement with confidence. I would highly recommend Upspiral Education Institute to anyone looking to build a strong career without the stress of upfront fees.
    Jintu Das profile picture
    Jintu Das
    12 months ago
    Great institute with excellent training. Daily sessions and mock interviews helped a lot during placement interview. They really help students build skills and get good opportunities in IT companies.
    The program introduced me to various skills like networking and Customer Handling skills. I have learned a lot
    It was a great experience studying at Upspir, the guidance and support have helped me improvise myself and achieve personal & professional goals. Each session was amazing and insightful. Faculties are so helpful, helped alot in clearing the doubts. Upspir truly helped me to transform my career and journey. I definitely recommend upspir to those students who wants to kickstart their career in IT sector.
    shivam saxena profile picture
    shivam saxena
    1 year ago
    Best institute for beginners and the policies are very very excellent
    Vijaybhaskar T profile picture
    Vijaybhaskar T
    2 years ago
    Hi, I’m Vijaybhaskar. After my graduation, I joined the Upsire Education Technology course, where I learned essential skills and improved my communication. This helped me secure a job. The assignments and mentoring were really helpful. I highly recommend this course to anyone who hasn’t found a job yet or is looking to start their career.

    Thank you!
    Rgkmr profile picture
    Rgkmr
    2 years ago
    Dheeraj Mehra profile picture
    Dheeraj Mehra
    2 years ago
    Faculty is awesome…..and the mentors like nikhil sir, Rohit sir and support staff as well as
    ADITYA SINGH profile picture
    ADITYA SINGH
    2 years ago
    Upspiral education and technology is one of the best institute for training and learning skills.
    And also they provides well jobs and focused for developing new skills.
    Pratima Kumari profile picture
    Pratima Kumari
    2 years ago
    Training program and faculty is too good, very supportive and 1:1 doubt clear.
    Training program is programmed as scratch to advance.
    Aman Kumar profile picture
    Aman Kumar
    2 years ago
    Ajay Yadav profile picture
    Ajay Yadav
    2 years ago
    Absolutely! Here’s a more detailed review:

    “I recently enrolled at Upspir Education Institute, and I couldn’t be happier with my decision. The instructors here are truly outstanding—they’re not only experts in their respective fields but also incredibly dedicated to their students’ success. The classes are engaging, interactive, and tailored to meet the needs of each individual learner.

    What sets Upspir apart is their commitment to holistic education. They not only focus on academic excellence but also place a strong emphasis on personal and professional development. From soft skills workshops to career guidance sessions, they go above and beyond to ensure that students are well-prepared for the challenges of the real world.

    The learning environment at Upspir is also top-notch. The facilities are modern and well-equipped, creating a conducive atmosphere for learning. Moreover, the staff members are always friendly and approachable, making it easy to seek help whenever needed.

    Overall, I highly recommend Upspir Education Institute to anyone looking to further their education and achieve their goals. It’s more than just a place of learning—it’s a community where students are empowered to reach their full potential. Thank you, Upspir, for an enriching experience!”
    Great place for Learning, great mentors. They always provided me with the best guidance for my career.
    Harshit Sharma profile picture
    Harshit Sharma
    2 years ago
    It was a great experience with upspir . All the teachers were so good with me they cleared all my doubts and helped me to build my career. they not just helped me with my technical skill in addition with that they also helped me to improve my presentational and communicational skills as well
    Archit Saxena profile picture
    Archit Saxena
    3 years ago
    Nice institute for learn Linux and tech support
    Deepak profile picture
    Deepak
    3 years ago
    At Upspir we got clarity on technical concepts, follow up on our assignments, and practice sessions to develop our skills, Here we get personal attention all the way. It is the right place, if you want to start your career in Tech!
    archit saxena profile picture
    archit saxena
    3 years ago
    very nice and helpful for career growth in tech support
    Sri Lakshmi profile picture
    Sri Lakshmi
    3 years ago
    It’s really a wonderful experience to be as a learner in The Upspir core program. This core program has provided an opportunity to inculcate practical experience of lot many things on MySql, Networking, Linux, Shell Scripting, Cloud Fundamentals, and Telephony. Thank you so much Upspir Education and Technologies Pvt. Ltd
    Rushi Vanjare profile picture
    Rushi Vanjare
    4 years ago
    It’s very helpful Educational Technical Platform. Nikhil sir is very good and very helpful it’s teaching style is awesome. All Teachers are very awesome and helpful in nature. I am very happy to be part of upspiral Education.
    I had the privilege of studying at Upspir , and it was a truly enriching experience. The faculty is highly knowledgeable and dedicated, and they are passionate about imparting their wisdom to their students. The course materials were up-to-date and relevant, and the classes were engaging and interactive.

    The facilities at the institute are top-notch, and they provide a comfortable and conducive environment for learning. The support staff was always there to assist with any queries or concerns, and they went above and beyond to ensure that we had a positive experience.

    Overall, I would highly recommend Upspir to anyone looking to further their education and skills. The quality of education and the commitment of the faculty make it a truly outstanding institute. Thank you for providing me with such a valuable learning experience. Specially thanks to Nikhil sir for everything.

    Program Schedule

    Our course is designed to take students through a learning journey where they focus on developing technical, analytical, and soft skills in parellel, We focus on weekly schedule to provide the best learning path to our students.

    Week 1

    Technical Skills

    Introduction to Computing Systems
    Introduction to General Computing Concepts
    Preparation for System with Virtual Machines
     

    Employability Skills

    Understand Technical Support Role
    Understanding communication and Listening 
     

    Week 2

    Technical Skills

    Introduction to Linux
    Shell Environment and Shell Basics
    Generally used Linux Commands

    Employability Skills

    Customer Communication  (Emails Calls)
    Understanding Ticketing systems

    Week 3

    Technical Skills

    Files & Directories
    Users and Groups
    Permissions

    Employability Skills

    What is Team Work
    Collaborating and Coordination with Team
    Interpersonal Skills

    Week 4

    Technical Skills

    File Search Commands
    File Manipulation Commands
    Revision
    Internal Assessment I 
     

    Employability Skills

    Work Management – Planning (mind mapping, identifying important,  managing your calendar)

    Week 5

    Technical Skills

    Introduction to Networking
    Understanding Networking Devices, Topologies, Media
    Network Models (OSI / TCO IP )
    IP Addressing and Subnetting
     

    Employability Skills

    Documentation – Word, Excel, Presentations

    Week 6

    Technical Skills

    Linux Networking Management

    Archival and Remote Access

    Linux Security (Ip Tables & Firewalls)

     

    Employability Skills

    Analytical and Comprehension skills for Interviews

    Week 7

    Technical Skills

    Linux Package Management
    Linux Logging

    Employability Skills

    Preparing for Interviews.
    Building right attitude
    Building Trust

    Week 8

    Technical Skills

    Linux File System
    Linux Servers I
    Linux Servers II
    Internal Assessment II

    Employability Skills

    Analytical and Comprehension skills for Interviews
    Mock Interview I

    Week 9

    Technical Skills

    Introduction to RDMS
    Database Management and Administration
    SQL Database and Tables

    Employability Skills

    Interview Preparation Continued
    Mock Interview I

    Week 10

    Technical Skills

    SQL Data Management Operations
    SQL optimization Concepts

    Internal Assessment II

    Employability Skills

    Interview Preparation Continued
    Mock Interview II

    Week 11

    Interview Preparation

    – Daily practice sessions on Technical Questions
    – Analytical and Behavioural Interview Practice
    – Mock Interview III
     

    Work Place Skills

    – Effective Communication
    – Time and Task Management

    Week 12

    Interview Preparation

    – Daily practice sessions on Technical Questions
    – Analytical and Behavioural Interview Practice
    – Updating Resumes
    – Updating Linked Profiles

    Get Expert Mentoring

    Get connected with seasoned industry experts to learn from their experience and understand what it takes to build successful career in tech.

    Amit Singhla

    AVP - Projects

    Vikram Kumar

    Technical Program Manager (Unified CXM)

    Deepak khokhar

    Technical Program Manager

    Pravin Tewari

    Senior Manager - Application and Cloud Support

    Jugal Saini

    AVP - Professional Services

    Dilawar Rajput

    Associate Director DevOps

    Upspir Success Stories....

    Discover the success stories of our students who secured promising careers after completing our course,

    Upspir Grad Success Story - Prathmesh

    Prathamesh Kanojiya

    Got selected in Agami as Technical Support Executive

    Upspir Grad Success Story - Lakshmi

    Sri Lakshmi

    Got Selected as Technical Support Engineer at Exotel

    Upspir Grad Success Story - Ajay

    Ajay Yadav

    Got selected as SRE at Phonon,

    Upspir Grad Success Story - Anshu

    Anshu Kumari

    Selected as Technical Support Engineer at Agami

    Upspir Grad Success Story - Prasad

    Prasad Gambhire

    Working as Technical Support Engineer at Agami

    Upspir Grad Success Story - Harshit

    Harshit Sharma

    Selected as Technical Support Executive at Exotel

    Upspir Grad Success Story - Rizwan

    Rizwan Shaikh

    Got selected as technical support engineer at Intalk

    Upspir Grad Success Story - Mehtab

    Mehtab Ansari

    Got selected in Contaque as Technical Support Engineer

    Soumya

    Soumya Sitak Nayak

    Selected as Product Support Engineer at Exotel

    Upspir Grad Success Story - Harpreet

    Harpreet Singh

    Select as Product Support Engineer at Exotel

    Upspir Grad Success Story - Shivam

    Shivam Saxena

    Got selected as technical support engineer at Clover Infotech

    Upspir Grad Success Story - Krishna

    Krishna Sharma

    Got selected in Agami as Technical Support Engineer

    Still Waiting for Career Breakthrough

    Our Award Winning, Training and Placement Program can help you land the tech support job now.

    Enroll in Upspir Boot Camp

    We solve the most pressing problems faced by the freshers, and help them land jobs in technical roles

    Awarded Best Edtech for Technical Support Domain
    Upspir Best New Edtech for Technical Support Roles

    Program Fees

    Our Program are Priced to ensure that we provide value for money to our students without compromising on any of the quantitatve or qualitative aspects

    Pay After Placement Program

    Technical Support Engineer Track

    Course Fees : Rs.45000/=
    During the Training: Rs 3000 per month for a period of 3 Months.
    Post Placement: Rs 3000 per month for a period of 12 Months.

    Cloud Engineer / SRE Track

    Course Fees : Rs.60000/=
    During the Training: Rs 3000 per month for a period of 4 Months.
    Post Placement: Rs 4000 per month for a period of 12 Months.

    Contact with our counselors for further details

    Scholarships available based on the Upspir Assessment Test Scores
    Admission Criteria:
    Aspiring Candidates must score 70% or above score in the Upspir Assessment Test to qualify for admission to the course.
    *Read the Terms and Conditions for Eligibility of Candidates to be considered for Placement Programs







      Recent Placement Activities

      At UPSPIR, we believe in not just educating but empowering. This program is your stepping stone to a flourishing career in technical support. With our focused training and industry connections, you're not just ready for the job market; you're desirable in it.

      2+

      Offers Per Candidate

      3.5+ LPA

      Average Salary

      95%

      Placement Success

      20+

      Industry Experts

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