Gartner defines High-Potential Employee (HIPO) as “A high-potential employee (HIPO) is someone with the ability, engagement, and aspiration to rise to and succeed in more senior, critical positions. Given the right opportunities, technical support engineers can progress in various verticals and even reach leadership positions. Therefore, identifying high-potential technical support candidates is crucial for building a successful technical support team and creating a talent pool of high-performing resources for the organization. In this article, we will discuss some tips for identifying high-potential technical support candidates.
How to Prepare for a Technical Support Job Interview: Tips and Tricks
As you embark on your journey to land your dream technical job, it is important to note that technical interviews can be a bit tricky to navigate. However, with proper preparation and an understanding of the skills required for the job, you can ace any technical interview. In this article, we will outline how to prepare for a technical job interview and provide you with some tips to help you excel.