Wireshark, a free and open-source packet capture and analysis tool, lets you monitor and analyze network traffic with ease. It’s perfect for resolving VOIP/SIP and other network issues. In this article, we delve into how Wireshark captures SIP traffic, empowering you to identify and troubleshoot problems with SIP signaling effortlessly. Explore the remarkable capabilities of Wireshark and enhance your network troubleshooting abilities.
Vim Essentials: Tips and Tricks for Boosting Productivity
Do you spend a lot of time working in a command-line environment, editing and managing files using text editors? If so, then you know that having a good command over these tools can significantly increase your productivity and add value to your work. That’s where Vim comes in. If you’re new to Vim or just looking to brush up your skills, then come take a dive with me as we explore how Vim can benefit you and make your work more productive and enjoyable.
Basics of Computer Networking
Are you curious about the basics of computer networking and how it has transformed the way we communicate and share information? From sending emails to streaming videos, networking technology has become an integral part of our lives. From switches to routers to wireless access points, this blog post will cover it all. Join us as we explore the world of networking and its importance in our modern lives.
Setting Up a Local Yum Repository
Yum package manager allows users to install, update and remove software package in RedHat based linux systems, Yum uses repositories defined in yum.repos.d directory to download the packages and dependencies, in scenarios where public access is not available we can setup local yum repositories to ease the package management on our linux systems, In this blog we take a look at different options and steps to configure local yum repos.
Best practices for a Technical Support team
Best PracticesResource ManagementTalent Managementtech support jobsTechnical Support SkillsTechnical Support Teams
Technical support teams are the backbone of any company’s IT infrastructure. To ensure that they operate at maximum efficiency, it’s important to implement best practices such as creating a robust ticketing system, maintaining a knowledge base, providing continuous training, and keeping communication channels open between team members. Additionally, fostering a culture of accountability and setting clear goals can go a long way in boosting team performance. By following these best practices, technical support teams can deliver exceptional service, optimize their workflow, and enhance customer satisfaction.