Technical Skills Alone are Not Enough in the IT Industry! 

Are you an aspiring IT professional? Wondering what soft skills you need to succeed in the industry? Check out our blog post on the importance of soft skills for IT professional aspirants. From communication and problem-solving skills to adaptability and teamwork, we list the top soft skills you need to succeed in the IT industry. Don’t miss out – read our blog post now!

Setting Up a Local Yum Repository

Yum package manager allows users to install, update and remove software package in RedHat based linux systems, Yum uses repositories defined in yum.repos.d directory to download the packages and dependencies, in scenarios where public access is not available we can setup local yum repositories to ease the package management on our linux systems, In this blog we take a look at different options and steps to configure local yum repos.

Best practices for a Technical Support team

Technical support teams are the backbone of any company’s IT infrastructure. To ensure that they operate at maximum efficiency, it’s important to implement best practices such as creating a robust ticketing system, maintaining a knowledge base, providing continuous training, and keeping communication channels open between team members. Additionally, fostering a culture of accountability and setting clear goals can go a long way in boosting team performance. By following these best practices, technical support teams can deliver exceptional service, optimize their workflow, and enhance customer satisfaction.