Mastering Top 5 Skills For Tech Support Jobs with Upspir

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SIP Troubleshooting using Wireshark

Wireshark, a free and open-source packet capture and analysis tool, lets you monitor and analyze network traffic with ease. It’s perfect for resolving VOIP/SIP and other network issues. In this article, we delve into how Wireshark captures SIP traffic, empowering you to identify and troubleshoot problems with SIP signaling effortlessly. Explore the remarkable capabilities of Wireshark and enhance your network troubleshooting abilities.

Vim Essentials: Tips and Tricks for Boosting Productivity

Do you spend a lot of time working in a command-line environment, editing and managing files using text editors? If so, then you know that having a good command over these tools can significantly increase your productivity and add value to your work. That’s where Vim comes in. If you’re new to Vim or just looking to brush up your skills, then come take a dive with me as we explore how Vim can benefit you and make your work more productive and enjoyable.

Using rsyslog with CLI ​

Refer to understanding linux logging for understaning more about syslogs and linux logging

Here we discuss about using rsyslog wih cli, and how it can be used to log messages through CLI and also send priority messages

Log Messages

We can run the command logger to log messages from command line

[root@midas rsyslog.d]# logger "hello this is the message"
[root@midas rsyslog.d]# cat /var/log/messages | grep hello
Sep 29 19:36:38 midas /usr/libexec/gdm-wayland-session[2503]: hello,, this is secured , please dont use if you dont have unauthorized access
Oct  1 21:50:36 midas root[4555]: hello this is the message
[root@midas rsyslog.d]#

Sending rsyslog messages with priority

Priority is a critical part of logging, we need to set the priority of the message basis its severity.

Emergency Priority

Messages with emergency priority are configured such as they get rerouted to console, terminals, and ssh sessions. rsyslog allows such messages to be sent through cli which allows them to be immediately viewed by the other uses.

Run the following command from any terminal

[root@midas rsyslog.d]# logger -p emerg "this is the emergency message"

You will get following message on all the terminals

[centos@midas ~]$
Broadcast message from systemd-journald@midas (Sat 2022-10-01 21:55:43 IST):

root[4607]: this is the emergency message

Message from syslogd@midas at Oct  1 21:55:43 ...
 root[4607]:this is the emergency message

Understanding Linux Logging

Linux operating system is a popular choice for servers, logging of operating system, application, and base system events becomes crucial when hosting large commercial applications, Linux provides, multiple logging options, to help administrators and application support teams to record and track important events and assess the performance of he system and overall setup. here we will try to understand key logging features as made available by Linux OS

Uses of Tshark/Wireshark for beginners

Most of the time when we connect to the internet, we don’t think about the network protocols which work behind that make it all possible. Right now, while you are reading this article, many packets are being exchanged by your computer and traveling across the internet.

To understand these protocols, you need a tool that can capture and help you analyze these packets. Wireshark is a popular open source graphical user interface (GUI) tool for analyzing packets. However, it also provides a powerful command-line utility called TShark for people who prefer to work on the Linux command line.

Check your installation

First, ensure the required packages are installed:

# rpm -qa | grep -i wireshark

If the Wireshark package is installed, check whether the TShark utility is installed and, if so, which version:

# tshark -v

If you are logged in as a regular, non-root user, you need sudo rights to use the TShark utility. Root users can skip sudo and directly run the tshark command.

Useful tshark commands

  1. All tshark commands displayed on your machine
    • # sudo tshark -h
  2. 2. Capture network traffic with tshark by providing interface
    • # sudo tshark -i <interface>
  3. Capture network packets and copy in file traffic-capture.pcap
    • By using -w options, user can easily copy all output of tshark tool into single file of format pcap.
    • tshark -i <interface> -w <file-name>.pcap
    • Read captured packets with tshark by providing input pcap file
  4. By using option -r with tshark, user can read saved pcap file easily.
    1. tshark -r <file-name>.pcap
    2. Capture packets and copy traffic into .pcap file for the particular duration
  5. If user wants to capture network traffic from the live network for a specific period of time, just use -a option. Below command helps you to capture traffic for a particular duration.
    1. tshark -i <interface> -a duration:<time>
  6. Capture the specific number of packets
    1. tshark tool provide flexibility to user to display specific number of captured packets.
    2. tshark -c <number> -i <interface>
  7. Capture only packets from the specific source or destination IP
    • This is most used command by security researchers and network engineers. If you want to filter traffic based on specific IP, use -f option.
    • tshark -i <interface> -f "host <IP>"
  8. Capture only specific protocol network packets
    1. Below example shows how you can filter specific protocol while displaying results of tool tshark.
    2. tshark -i <interface> -f "<protocol>"
    3. Note: <protocol> may be tcp, udp, dns etc.

Conclusion

This short tutorial equipped you to initiate the use of tshark in analyzing network traffic. You can use different options in the same command to filter results more specific to your requirement.

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Author

Pravin Tewari
Senior Manager, Application and Cloud Support

Pravin is a visionary professional with over 11 years of experience in Technical Support, Cloud Infrastructure Management, and Customer Experience. He has hands-on experience in working across the lifecycle of project delivery and deployment, solution consulting, and support. He has deep experience in managing cloud deployments and implementing DevOps tools for automation to provide better uptime. Pravin has successfully led large product & cloud support teams, and coached & mentored a high-performing team that delivers high-quality service to customers.

Practical grep commands examples useful in real-world debugging

While troubleshooting any issue,  log analysis is the most important step.  Mostly the log files capture enormous amount of information, and reading those becomes a difficult and time consuming task. In our daily debugging we need to analyze logs files of various products.

 Analyzing the logs to isolate and resolving the issues, can be complex and requires special debugging skills which are gained through experience or by god’s grace .  During debugging we might need to extract some data from the log files, or we need to play with a log file which can not be done by just reading through the log file line by line , there is need for special commands to reduce the overall efforts and provide the specific information we seek.

There are many commands in linux which are used by debuggers like grep, awk, sed, wc, taskset, ps, sort, uniq, cut, xargs etc .

In this blog we will see some examples of practical usage of <strong>grep</strong>,  useful in real world debugging&nbsp; in Linux . The examples which we will see in this blog are super basic but very useful in real life which a beginner should read to enhance the debugging skills

Grep (global search for regular expression and print out)</strong> is a linux command searches a file for a given pattern, and displays the lines which match the pattern.  The pattern is also referred to as regular expression.

Let’s Go to the Practical Part.

Lets say we have a file “”file1.log””, which has following lines.

root@localhost playground]# cat file1.log
hello
i am sahil
i am software engineer
Sahil is a software engineer
sahil is a software engineer

Search the lines which contains some particular word

root@localhost playground]# grep 'sahil' file1.log
i am sahil
sahil is a software engineer

Search number of lines matched for a particular word in a file

grep -c 'sahil' file1.log
2

Another way :

grep 'sahil' file1.log | wc -l
2

Search all the lines which contains some word (case insensitive)

root@localhost playground]# grep -i 'sahil' file1.log
i am sahil
Sahil is a software engineer
sahil is a software engineer

Search the lines in which either of two words are present in a file

root@localhost playground]# grep 'sahil|software' file1.log
i am sahil
i am software engineer
Sahil is a software engineer
sahil is a software engineer

Search lines in which two words are present

root@localhost playground]# grep 'sahil' file1.log | grep 'software'
sahil is a software engineer

Search lines excluding some word

root@localhost playground]# grep -v 'sahil' file1.log
hello
i am software engineer
Sahil is a software engineer

Exclude words case insensitively

root@localhost playground]# grep -iv 'sahil' file1.log
hello
i am software engineer

Search the lines that start with a string

root@localhost playground]# grep '^sahil' file1.log
sahil is a software engineer

Search the lines that end with a string

grep 'engineer$' file1.log
i am software engineer
Sahil is a software engineer
sahil is a software engineer

Getting n number of lines after each match

root@localhost playground]# grep 'hello' file1.log
hello

root@localhost playground]# grep -A 1 'hello' file1.log
hello
i am sahil

root@localhost playground]# grep -A 2 'hello' file1.log
hello
i am sahil
i am software engineer

Getting n number of lines before each match

root@localhost playground]# grep 'i am sahil' file1.log
i am sahil

root@localhost playground]# grep -B 1 'i am sahil' file1.log
hello
i am sahil

root@localhost playground]# grep -B 2 'i am sahil' file1.log
hello
i am sahil

in the second case only one line is printed as it is the only line before our pattern

Get n lines after and m lines before every match

root@localhost playground]# grep -A 2 -B 1 'i am sahil' file1.log
hello
i am sahil
i am software engineer
Sahil is a software engineer

Get some word in more than one file in current directory

For this purpose we will assume we also have a second file “”file2.log”” in the same directory

root@localhost playground]# cat file2.log
hello
i am sahil
i am tech blogger
Sahil is a tech blogger
sahil is a tech blogger

Grep can be used to search in more than one file or within a directory

root@localhost playground]# grep 'sahil' file1.log file2.log
file1.log:i am sahil
file1.log:sahil is a software engineer
file2.log:i am sahil
file2.log:sahil is a tech blogger

Grep some word in all files in current directory

root@localhost playground]# grep 'sahil' *
file1.log:i am sahil
file1.log:sahil is a software engineer
file2.log:i am sahil
file2.log:sahil is a tech blogger

Check how many lines matched in each file

root@localhost playground]# grep -c 'sahil' *
file1.log:2
file2.log:2
file.log:0

Note : the above output signifies, we have a third file in the directory “”file.log””, but it has no lines that have a word “”sahil””

Grep using regular expression

Regular expressions are patterns used to match character combinations in strings

Suppose the content of files are as follows

root@localhost playground]# cat file3.log
time taken by api is 1211 ms
time taken by api is 2000 ms
time taken by api is 3000 ms
time taken by api is 4000 ms
time taken by api is 50000 ms
time taken by api is 123 ms
time taken by api is 213 ms
time taken by api is 456 ms
time taken by api is 1000 ms

Now suppose we want to grep all the lines in which time taken by any api is more than 1 second or more than 1000 ms , it means it should have minimum 4 digit number, grep command for this will be as follows

root@localhost playground]# grep -P '[0-9]{4} ms' file3.log
time taken by api is 1211 ms
time taken by api is 2000 ms
time taken by api is 3000 ms
time taken by api is 4000 ms
time taken by api is 50000 ms
time taken by api is 1000 ms

If we want to get 5 digit number

root@localhost playground]# grep -P '[0-9]{5} ms' file3.log
time taken by api is 50000 ms

Recursively search in a directory and sub directories

root@localhost playground]# grep -R 'sahil' .
./dir1/file.log:i am sahil
./dir1/file.log:sahil is a software engineer
./file1.log:i am sahil
./file1.log:sahil is a software engineer
./file2.log:i am sahil
./file2.log:sahil is a tech blogger

All above are basic use cases of grep . One can mix all the command options of grep to achieve the complex use cases and one can also mix different grep commands using pipe operator to achieve complex use cases

In future blogs we will explain some complex use cases and example how to achieve that using linux commands which can ease logs debugging.

Stay Tuned . . .

See Original Posts at hello-worlds

and at medium

and at dzone

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Author

Sahil Aggarwal
Senior Software Engineer 3/Tech Lead at Ameyo

I am a Tech Professional working in IT industry from 10 years . I have worked on many technologies like java, databases, linux, netrowking, security and lot more . I generally believe in taking outside-in approach to any new product you are looking for . This behaviour helped me lot in debugging issues of new products or even issues of any other system throughout by journey. I like to write tech blogs and I have my personal blog sites also, I write on medium and dzone also . I am very adaptive working between Individual Contributor and as a Leader/Manager. Apart from technology, I like eating fast and junk food . I also like to listen and write shyari.