At Upspir I got personal attention all the time, whether it was the classes or task submissions or reviews, I was challenged to develop my technical skills, as well as my analytical and functional skills. The program ensures that besides learning theory we also do practical tasks to understand concepts better. I discovered mind-mapping, designing network diagrams, developed skills in how to work as a team, and learned the importance of communication. Upspir can be of great help to anyone looking to start their journey in the technical support domain